Purchase
Our merchant, CLICKBANK, securely processes all Sleep Lean orders.
Your purchase statement (on your bank or credit card statement) will appear as:
“CLKBANK*Sleep Lean”.
If the cardholder differs from the purchaser, please inform them that this description will appear. Multiple purchases or upgrades will appear as separate listings on your statement.
For assistance with purchases, please contact our support team:
US Toll-Free: 1-800-390-6035
International: +1-208-345-4245
Shipping
Delivery Timeframes
Continental United States: 5–7 business days
International (including Alaska & Hawaii): 10–14 business days
Carriers Used
All orders are shipped via UPS and FedEx, in partnership with USPS.
Order Processing
Orders placed on weekdays ship the following business day.
Orders placed on weekends ship the next Monday (excluding US postal holidays).
Within 1 business day of shipping, you will receive an email with tracking details.
Important Notes
If delivery is refused or returned to our fulfillment center, your order will be refunded minus shipping costs.
If an order is marked delivered but goes missing, responsibility rests with the purchaser. Please ensure you provide a safe and secure delivery location. For assistance, check directly with the courier.
For any shipping or tracking questions, please contact our support team.
Returns
To qualify for a full refund, all products must be returned to our fulfillment center within ninety (90) days of the original order date.
Please include the following inside your return package:
Order ID number
Shipping name and address
Contact information
Original packing slip
⚠️ Failure to include all required information may void eligibility for a refund.
Return Costs
Shipping costs for returns are the responsibility of the purchaser.
Refunds are issued to the original payment method once the return is received and verified.
Depending on your payment provider, please allow 3–5 business days for the refund to clear.
International Orders
International shipping fees are non-refundable under any circumstances.
Refunds for returns on international orders will be processed once the items are received at our fulfillment center in line with the above requirements.
All costs related to international returns (including customs charges and additional fees) are the responsibility of the purchaser.
Physical Returns Address
Jetpack
285 Northeast Ave
Tallmadge, OH 44278
United States